Reporting Online Harmful Content?

Here, you can find out about, and report harmful online content. Provided by the UK Safer Internet Centre, the reporting wizard allows you to find all the guidance you need and also report online harmful content so we can investigate your incident.

Make a Report

Action Counters Terrorism: If you've seen something online that supports, directs or glorifies terrorism, report it here.

Report Terrorist Activity

We are unable to take reports of sexual images of under 18s. You can report sexual images of under 18s online directly to the Internet Watch Foundation.

Report Child Sexual Abuse Imagery

  • Online Abuse A broad term which means any form of abuse committed in a social network, website, gaming platform or app. It is generally verbal but can also include image based abuse.
  • Bullying or Harrasment This can include hurtful language which targets an individual or group of people, trolling, spreading rumours, excluding people from online communities.
  • Threats This could be a threat to harm someone on or offline, to “out” them for something (such as images which are often used to control others) or to coerce someone into doing something they don’t want to e.g. sexting or other behaviours.
  • Impersonation Someone assumes the identity of another person, to harass or defraud them. Can also include behaviours such creating fake accounts, or hijacking accounts.
  • Unwanted sexual advances (not image based) This is often gender based abuse and can take the form of highly sexualised language, persistent or unsolicited messages, often of a sexual nature.
  • Violent content This could include gore content, such as beheading videos or scenes which glorify animal abuse.
  • Self harm or suicide content Most platforms do not allow any content which encourages, instructs or glorifies self-harm or suicide.
  • Pornographic content Adult (nude or sexual) content which is not illegal but breaches the terms of most online platforms.

How can we help?

Reporting harmful online content is provided by UK Safer Internet Centre and operated by SWGfL.

UK Safer Internet Centre is a partnership of three leading organisations with one mission - to promote the safe and responsible use of technology for young people.  The partnership was appointed by the European Commission as the Safer Internet Centre for the UK in January 2011 and is one of 31 Safer Internet Centres in the Insafe network. 

SWGfL is one of the partners of the UK Safer Internet Centre, a consortium working to make the UK the safest place to access the internet in the world. SWGfL is a charity which has been working with Internet Companies to keep people safe online for many decades. During this time we have developed protocols which enable us to mediate between complainants and the provider to try and resolve the matter and remove any harmful content from the platform. 

This service has been designed to;

  • Provide information on community standards
  • Give advice on how to report problems
  • Mediate where appropriate or explain why content hasn’t been removed
  • Provide assistance in removing harmful content from platforms

Then online tool will guide you through the reporting process and offer appropriate advice. We aim to respond to your enquiry within 72 hours however it may take longer to fully investigate and resolve the incident. If we can’t help resolve the matter, wherever possible we will explain why it is not possible to seek mediation (for example if the matter doesn’t breach a sites terms) and will put you in touch with people who can provide wraparound support. Sometimes the online harmful behaviour is only a part of a broader issue (for example stalking or domestic abuse) so we have a comprehensive guide to these support services as well.